Got Questions? We've Got Answers.
Everything you need to know about setting up WaitLink for your shop or checking into a line.
No! Customers simply scan the QR code on your entrance window with their phone camera. They are immediately taken to your live waitlist webpage where they can check in and track their line position in real-time.
Staff use the 1-tap Front Desk view on any tablet, iPad, or smartphone. When a chair opens up, tap "CALL NOW". The live queue updates instantly across all staff tablets and customer phones via cloud sync.
You can set up your shop name and custom URL in under 10 seconds. WaitLink automatically generates a high-resolution window poster with your shop's unique QR code ready to print immediately!
Yes. Business owners have access to real-time analytics including average turnaround times, peak rush windows, lobby loads, and customer cancellation rates.
WaitLink includes offline queue caching in HTML5 LocalStorage. Actions taken offline will sync automatically to Google Cloud Firestore as soon as connection is restored.